Refund & Cancellation Policy

You can cancel your subscription at any time. After cancellation, you will continue to have access to Pro features until the end of your current annual billing cycle. No further renewal charges will be made. Upon expiration, your account will automatically revert to the Free version.

To give you peace of mind, we offer a **14-day money-back guarantee**:

• If you are not satisfied with ImmerseFlow, you are eligible for a full refund within **14 calendar days** of your initial purchase of Pro.
• Refund requests submitted after this 14-day window will not be eligible for a refund, but you can still cancel the automatic renewal for the next year.
• * Note: We only refund the exact subscription amount charged by ImmerseFlow. Any foreign transaction fees, refund fees, or exchange rate differences charged by your card issuer or payment provider during the transaction or refund process are non-refundable by us and are subject to your bank's policies.

To request a refund within 14 days, please send an email to support@immerseflow.app from your registered billing email, including your **Paddle Transaction ID**.

Our team will verify your information within 3 business days, and funds will be sent back via Paddle to your original payment method. The arrival time depends on your bank and usually takes 5-10 business days.